UX Designer

At Born Digital, we’re reshaping the landscape of customer and employee experiences through cutting-edge conversational and visual AI solutions. With an advanced analytics platform and AI-powered digital agents, we specialize in automating interactions and workflows. Erste, e.on, Samsung are among the global brands that trust us. 

Currently, we are looking for a passionate UX Designer who will take responsibility for shaping our current UX, challenging the status quo, bringing in new ideas and putting them into production. 

Your responsibilities

  • Lead the UX Design of Digital Products: 
  • Focus on user-centered design principles to enhance user journeys and digital onboarding processes. 
  • Develop and iterate on UX strategies for our three main digital products: Digital Agent, Digital Human, and Customer Insight Analytics. 
  • Identify quick wins and create a long-term UX strategy, contributing actively to its execution. 
  • Gather and incorporate user feedback from internal users as well as clients. 
  • Create wireframes, prototypes, and design mockups for proposed improvements together with UI designer, who will join the team after current maternity leave.  
  • Collaborate closely with developers to implement design solutions. 
  • Ensure design consistency and contribute to design guidelines.

About you

  • Experience with designing SaaS B2B applications is a big plus. 
  • Interest in taking full responsibility of UX design, ideation and execution. 
  • Proficiency in design tools like Sketch, Figma, Adobe XD, or similar software. 
  • Strong portfolio demonstrating UX/UI design projects and rationale behind design choices. 
  • Excellent communication skills and ability to work within cross-functional teams. 
  • Knowledge of Agile/Scrum methodologies is a plus.

Why join us?

  • Remote and flexible work 🧑🏻‍💻 
  • Competitive packages  💸
  • 4 weeks of vacation 🌴
  • Team events such as off-sites and retreats 🤝