Digital Agent
Transform your customer service and internal support with a no-code conversational AI platform that automates routine tasks and interactions, reduce costs, and improves customer satisfaction.
Our Digital Agent can handle inbound calls and chats as well as outbound call campaigns. It is always available, even at rush hour or in an unexpected event. It is never in a bad mood and handles calls in a structured, emotionless way with a single goal: to solve the customer’s problem. Digital Agent can:
We train your digital agents using preexisting knowledge available within your company. Upload documents in various formats (text, doc, pdf, ppt,..) or URLs with no quantity restrictions.
You can easily build sophisticated conversation flows in minutes without the need for coding or developers, thanks to our user-friendly conversation builder. It allows seamless integration with your current self-service solutions.
Interact with your customers wherever they are. Provide support on your website, contact center system, or through platforms such as Messenger and WhatsApp.