Digital Agent

Automate interactions with AI-powered chat and voice bots

Transform your customer service and internal support with a no-code conversational AI platform that automates routine tasks and interactions, reduce costs, and improves customer satisfaction.

24/7 agent availability

Human-like understanding

Omni-channel presence

Trusted by leading companies worldwide

Available 24/7 without waiting times

Our Digital Agent can handle inbound calls and chats as well as outbound call campaigns. It is always available, even at rush hour or in an unexpected event. It is never in a bad mood and handles calls in a structured, emotionless way with a single goal: to solve the customer’s problem. Digital Agent can:

Available 24/7

Create digital agents within minutes based on your existing data

We train your digital agents using preexisting knowledge available within your company. Upload documents in various formats (text, doc, pdf, ppt,..) or URLs with no quantity restrictions.

Easy, no-code platform

You can easily build sophisticated conversation flows in minutes without the need for coding or developers, thanks to our user-friendly conversation builder. It allows seamless integration with your current self-service solutions.

We value the customer's time
Predictive Analytics

Omni-channel presence

Interact with your customers wherever they are. Provide support on your website, contact center system, or through platforms such as Messenger and WhatsApp.

Seemless integration with what you already use

WITHOUT

Digital Agent

  • HIGH COSTS
    Routine calls handled by human agents cost time and money
  • LOW CUSTOMER SATISFACTION
    Customers sometimes wait tens of minutes for a connection to human agent
  • LOW SALES CONVERSION
    The best sales agents waste time on interactions with low sales potential

WITH

Digital Agent

  • INCREASES TIME EFFICIENCY
    Digital Agent handles routine interactions automatically and instantly
  • AVAILABILITY
    Digital Agent is available 24×7 without any capacity limits
  • SALES OPPORTUNITIES
    Increase sales conversion with intelligent call routing

Find out how you can leverage Born Digital's Generative and Conversational AI solutions to drive business results.