Use Born Digital high-quality speech technologies, such as Speech Recognition, Speech Synthesis, Speaker Recognition or Voice Biometry at lowest possible cost. With our very own speech technologies, we are not dependent on the services of a third party, and we make the latest technology more affordable for our customers while maintaining the highest quality.
Create transcripts of customer calls and voice messages with high accuracy and lower costs. Our speech recognition technology:
Our speech recognition technology pays off especially well when used with our Customer Insight Analytics, which analyzes a large number of customer interactions.
We can make your voice assistants stand out. Our Speech Synthesis:
This technology will differentiate you from your competition and significantly improve the customer experience.
Speaker recognition breaks your final transcript into clear segments based on who spoke. Our technology:
This technology is best used for the analysis of single-channel (half duplex) recordings as part of our Customer Insight Analytics - which allows you to analyze all parameters for both your customers and your agents.
This technology can authenticate customers based on their voice. The main advantages of our technology:
Our Speech Recognition Technology
Speech technologies are expensive, especially when processing large volumes of data
Integration of multiple platforms from multiple vendors (digital agent, analytics, speech technology,…)
Your voice assistants sound the same as your competitors’
Speech Recognition Technology
Significant cost reduction with high quality product
All in One platform – you integrate only once and get all the benefits
CUSTOM NEURAL VOICE
You can create a voice that reflects your brand identity
Reduction of Operational Costs
Customer Experience Improvement
Higher Quality of Customer Insights