USE CASE

Outbound Calls

Power up your outbound campaigns with our digital agent and get immediate reactions from your customers at a lower cost. Our AI voice assistant enables you to process hundreds of concurrent calls. It fills your funnel with hot leads and allows you to collect more customer feedback than any other method.

Natural Language Processing Engine | Natural Language Processing Engine
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80 – 90 % OF ANSWERED PHONE CALLS

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1000 CALLS IN 15 MINUTES

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75 – 78 % SUCCESSFUL CUSTOMER RESPONSE

Use Cases

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Effective Debt Collection

Swap routine outbound calls for our AI voice assistant, enabling you to process 1000 calls in 15 minutes, without emotional investment. Your customers get a reminder, and you get a higher percentage of immediate reactions. Download Factsheet

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Customer Satisfaction Surveys

Get feedback from 80 % of customers. Our Digital Agent calls the customer right after the purchase or a visit and asks for a feedback.

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Recruitment Agent

The digital agent can contact the whole database within few minutes and prepare a high-quality shortlist for human recruiters.

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Sales Leads Validation

Create the funnel that converts. 60 % of customers shortlisted by the voice assistant are hyper-target leads ready to make a purchase decision.

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Marketing Surveys

People are more likely to complete the survey over the phone compared to e-mail, text messages or chatbot surveys. Our voice assistant usually reach 85 % of respondents.

2 weeks to set your digital agent

DESIGN
TEST
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OPERATE

Improve customer experience with digital contact center

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  • OurCUSTOMER INSIGHT ANALYTICS reveals hidden opportunities for efficiency and increased productivity. Our neural networks can identify reasons for customer interactions, analyze their sentiment and many other parameters.
  • OurDIGITAL AGENT can handle inbound calls and chats as well as outbound call campaigns. There are several use cases, such as intelligent customer care, soft collection or customer satisfaction surveys.
  • OurDIGITAL E-MAIL PROCESSING classifies emails, detects their topics with a high level of accuracy and highlights key data in a structured way. Responses can be fully automated or pre-processed and then verified by a human agent.