USE CASE

Speech Technologies

Use Born Digital high-quality speech technologies, such as Speech Recognition, Speech Synthesis, Speaker Recognition or Voice Biometry at lowest possible cost. With our very own speech technologies, we are not dependent on the services of a third party, and we make the latest technology more affordable for our customers while maintaining the highest quality.

Natural Language Processing Engine | Natural Language Processing Engine
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HIGH ACCURACY

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EASY INTEGRATION

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LOWER COSTS

Use Cases

Speech Technologies

Implement Speech Technologies at lower cost

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Improve customer experience with digital contact center

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  • OurCUSTOMER INSIGHT ANALYTICS reveals hidden opportunities for efficiency and increased productivity. Our neural networks can identify reasons for customer interactions, analyze their sentiment and many other parameters.
  • OurDIGITAL AGENT can handle inbound calls and chats as well as outbound call campaigns. There are several use cases, such as intelligent customer care, soft collection or customer satisfaction surveys.
  • OurDIGITAL E-MAIL PROCESSING classifies emails, detects their topics with a high level of accuracy and highlights key data in a structured way. Responses can be fully automated or pre-processed and then verified by a human agent.