USE CASE
Speech Technologies
Use Born Digital high-quality speech technologies, such as Speech Recognition, Speech Synthesis, Speaker Recognition or Voice Biometry at lowest possible cost. With our very own speech technologies, we are not dependent on the services of a third party, and we make the latest technology more affordable for our customers while maintaining the highest quality.
HIGH ACCURACY
EASY INTEGRATION
LOWER COSTS
Use Cases
- Our CUSTOMER INSIGHT ANALYTICS reveals hidden opportunities for efficiency and increased productivity. Our neural networks can identify the reasons for customer interactions and analyze their sentiment and many other parameters.
- Our DIGITAL AGENT can handle inbound calls and chats as well as outbound call campaigns. There are several use cases, such as intelligent customer care, soft collection or customer satisfaction surveys.
- Our DIGITAL E-MAIL PROCESSING classifies emails, detects their topics with a high level of accuracy and highlights key data in a structured way. Responses can be fully automated or pre-processed and then verified by a human agent.