CONVERSATIONAL AI FOR UTILITY COMPANIES
Intelligent automation for Energy companies
Avoid contact center overloads in times of mass outages by embracing the power of AI. Our technology helps you to reduce waiting times, accelerate response times and provide personalized assistance through automation and intelligent routing.
AI Assistants for Utility Companies
Payments
Outage Reporting
Customer Authentication
Energy Meterings
Address Changes
Billing Status
FAQs
NPS Surveys
Omni-channel platform for improving your customer and employee experiences.
• Customer self-service: Streamline operations such as payments and billing, plan modifications, and outage reporting.
• Gen AI-empowered: Our platform combines the power of LLMs with enterprise-grade guardrails.
• Secure and compliant: We are internationally compliant with ISO and GDPR.
Trusted by leading Utility Companies
"As of today, we have managed to fully automate both the customers and supply line. The implementation has helped us to significantly lower the operational costs, relieved our operators and allowed us to provide customers with immediate answers.”
The virtual assistants has mastered the task of handling electric meters self-readings, which proves to be immensely valuable, especially in the current situation when customers‘ needs are having the energy consumption under control."
