Conversational AI for utility companies
Intelligent automation
for Energy companies
Avoid contact center overloads in times of mass outages by embracing the power of AI. Our technology helps you to reduce waiting times, accelerate response times and provide personalized assistance through automation and intelligent routing.
Conversational ai for utility companies
Intelligent
automation
for Energy
companies
Avoid contact center overloads in times of mass outages by embracing the power of AI. Our technology helps you to reduce waiting times, accelerate response times and provide personalized assistance through automation and intelligent routing.
Trusted by leading companies worldwide
Trusted by leading
companies
worldwide
AI agents for
Utility Companies
Payments
Outage Reporting
Customer Authentication
Energy Meterings
Address Changes
Billing Status
FAQs
NPS Surveys
Omni-channel platform for
improving your customer
and employee experiences.
Omni-channel
platform for
improving your
customer
and employee
experiences.
• Customer self-service: Streamline operations such as payments and billing, plan modifications, and outage reporting.
• Gen AI-empowered: Our platform combines the power of LLMs with enterprise-grade guardrails.
• Secure and compliant: We are internationally compliant with ISO and GDPR.
Trusted by leading
Utility Companies
What our
customerssay about us
“As of today, we have managed to fully automate both the customers and supply line. The implementation has helped us to significantly lower the operational costs, relieved our operators and allowed us to provide customers with immediate answers.”
Zuzana Jurášová
Head of Customer Services, VSD
“The virtual assistants has mastered the task of handling electric meters self-readings, which proves to be immensely valuable, especially in the current situation when customers‘ needs are having the energy consumption under control.”
Lucie Masopustová
Customer Service Director, CEZ Distribuce
“We needed a fully automated process of reporting power outages, including the authentication of customers, the exact identification of supply points, and the recognition of duplicities. Our customers now have a 24/7 self-service channel.”
Marcel Hanečák
Business Solutions Development Expert, Západoslovenská distribučná