Dôvera Health Insurance company introduces conversational AI for its 1.7M insured customers
Dôvera Health Insurance Company, Inc. offers its services and fulfils the healthcare needs of 1.7 million insured individuals. Recognizing the need for transformation, Dôvera partnered with Born Digital to optimize their operations by introducing an innovative AI solution. Together, we embarked on a journey to streamline processes, enhance efficiency, and improve the overall customer experience.
AXA offers its customers omnichannel self-service with AI virtual agents
Global pandemic drove AXA to speed up the process of digital transformation and the company is now moving towards a fully functional e-travel. To undergo this truly complex transformation, AXA partnered up with Born Digital.
Česká Spořitelna (Erste Group) among the first ones to implement Custom Neural Voice
Česká spořitelna (ERSTE Group) has 4.5 million clients in the Czech Republic – which makes it a bank with the highest number of customers on the Czech market. To ensure best customer experience possible, Česká spořitelna (ČS) is keeping the pace with the latest innovations. And the company is now setting trends in digital customer experience for the whole CEE region.