Transform your enterprise and enhance customer engagemnet with the latest technology. By utilizing AI, you will deliver personalized interactions, significantly lower your costs, optimize your operations and thrive in an ever evolving market. Cannot find a suitable use case? Contact us!
Improve customer experience with a digital contact center
- Our CUSTOMER INSIGHT ANALYTICS identifies reasons for customer interactions and analyzes their sentiment and many other parameters.
- Our DIGITAL AGENT can handle inbound calls and chats as well as outbound call campaigns. There are several use cases, such as intelligent customer care or soft collection.
- Our DIGITAL E‑MAIL PROCESSING classifies e‑mails and detects their topic with a high accuracy rate. Responses can be fully automatized or pre‑processed.