OUR PRODUCTS
Knowledge Base Advisor
Brand new concept of building digital agents
No more frustration with the bots! Our platform offers a game-changing solution for digital agents. We build and train your agents within hours, not weeks. Achieve 100% request understanding thanks to our unique knowledge base advisor and deliver a seamless customer experience in any language.
Join 100+ B2B CLIENTS in 7 countries who trust us
BENEFIT
100% understanding of requests
No more complicated conversational flows. We begin by “training” your digital agents using preexisting knowledge available within your company:
- Upload documents in various formats (text, doc, pdf, ppt,..) or URLs with no quantity restrictions
- Ensure 100% accurate responses based on your knowledge base
- Provide frustration-free customer support.
No need for complex design and time-consuming training data, our process is efficient and accurate.
BENEFIT
Create digital agents within minutes
Enroll in the human-like conversations with your digital agents in record time:
- Instruct AI for human-like responses with 100% understanding
- Define boundaries, context, and tone of voice to meet specific needs
- Test the quality of your agents immediately.
After uploading your knowledge base and instructing the AI, you are ready to experience the endless opportunities of your digital agents.
BENEFIT
Experience the limitless potential
Explore diverse use cases for knowledge base advisors:
- Implement to handle product queries or any type of FAQs
- Support your internal processes and share knowledge among teams
- Customers will appreciate effective communication with a clear goal.
Provide travelers with destination information, enable access to medical information, or ensure easy retrieval of legal information – the possibilities are endless.
WITHOUT
Knowledge Base Advisor
- LONG DEVELOPMENT TIMES
Building and training digital agents the old way is time-consuming, often taking weeks or even months. - LOWER REQUEST UNDERSTANDING
Leading to inaccuracies and frustrations for customers seeking assistance. - LIMITED USE CASES
Digital agents are less adaptable and versatile which is limiting the range of tasks.
WITH
Knowledge Base Advisor
- INSTANT DEPLOYMENT
Digital agents are available within hours. - SUPERIOR CX
Frustration-free customer experience. Human-like responses with 100% accuracy. - STRONG ADAPTABILITY
Digital agents offer exceptional versatility and can be seamlessly integrated within your organization or used externally, making them a valuable asset across various industries.
Knowledge Base Advisor is best used for:
Exceptional Customer Experience
Early Market Launch
100% Understanding
Improve customer experience with a digital contact center
- Our CUSTOMER INSIGHT ANALYTICS identifies reasons for customer interactions and analyzes their sentiment and many other parameters.
- Our DIGITAL AGENT can handle inbound calls and chats as well as outbound call campaigns. There are several use cases, such as intelligent customer care or soft collection.
- Our DIGITAL E‑MAIL PROCESSING classifies e‑mails and detects their topic with a high accuracy rate. Responses can be fully automatized or pre‑processed.