OUR PRODUCTS

Knowledge Base Advisor

Brand new concept of building digital agents

No more frustration with the bots! Our platform offers a game-changing solution for digital agents. We build and train your agents within hours, not weeks. Achieve 100% request understanding thanks to our unique knowledge base advisor and deliver a seamless customer experience in any language. 

Join 100+ B2B CLIENTS in 7 countries who trust us

BENEFIT

100% understanding of requests

No more complicated conversational flows. We begin by “training” your digital agents using preexisting knowledge available within your company: 

No need for complex design and time-consuming training data, our process is efficient and accurate.

BENEFIT

Create digital agents within minutes

Enroll in the human-like conversations with your digital agents in record time: 

After uploading your knowledge base and instructing the AI, you are ready to experience the endless opportunities of your digital agents. 

BENEFIT

Experience the limitless potential

Explore diverse use cases for knowledge base advisors:

Provide travelers with destination information, enable access to medical information, or ensure easy retrieval of legal information – the possibilities are endless.

WITHOUT

Knowledge Base Advisor

  • LONG DEVELOPMENT TIMES
    Building and training digital agents the old way is time-consuming, often taking weeks or even months.

  • LOWER REQUEST UNDERSTANDING
    Leading to inaccuracies and frustrations for customers seeking assistance.

  • LIMITED USE CASES
    Digital agents are less adaptable and versatile which is limiting the range of tasks.

WITH

Knowledge Base Advisor

  • INSTANT DEPLOYMENT
    Digital agents are available within hours.

  • SUPERIOR CX
    Frustration-free customer experience. Human-like responses with 100% accuracy.

  • STRONG ADAPTABILITY
    Digital agents offer exceptional versatility and can be seamlessly integrated within your organization or used externally, making them a valuable asset across various industries.

Knowledge Base Advisor is best used for:

Exceptional Customer Experience

Collection

Early Market Launch

Helpdesk

100% Understanding

Improve customer experience with a digital contact center

  • Our CUSTOMER INSIGHT ANALYTICS identifies reasons for customer interactions and analyzes their sentiment and many other parameters.
  • Our DIGITAL AGENT can handle inbound calls and chats as well as outbound call campaigns. There are several use cases, such as intelligent customer care or soft collection.
  • Our DIGITAL E‑MAIL PROCESSING classifies e‑mails and detects their topic with a high accuracy rate. Responses can be fully automatized or pre‑processed.
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