Webinar: How to Get Insights from Customer Interactions with Generative AI
The days of picking 5% of customer-agent interactions to evaluate your whole contact center’s performance are over.
With generative AI, it’s now possible to automatically analyze all interactions in a customizable dashboard.
Born Digital’s AI-powered Customer Analytics tool not only gives you a simple summary but also provides you with actionable insights from the analysis of elements like customer sentiment and agent performance. Join our upcoming webinar to see this tool in action and get all your questions answered.
- How to analyze customer interactions with gen AI for actionable insights
- Why AI provides more precise analysis than humans
- Best practices for seamlessly integrating AI into your processes without extensive training data