Build chatbots in minutes: Fast, Modular, No-Code

Build chatbots in minutes: Fast, Modular, No-Code

Building a chatbot used to mean waiting weeks — often 4–12 weeks of developer time. With Born Digital’s web chatbot, you can go from idea to live bot in the time it takes to make a coffee.

🧠 Intuitive visual builder — drag & drop

Enter our flow editor, where designing chatbots feels like piecing together a puzzle. Trigger blocks (like “incoming web message”) connect effortlessly to response modules. No coding — just clean workflow design that mirrors how your own brain organizes steps.

📥 Auto-scrape your site, auto-update your bot

Our integrated web scraper dives into your website and pulls out key information in about 60 seconds. This content is instantly loaded into the chatbot’s knowledge base. One minute of scraping, one smarter bot.

✅ Validate, test, and deploy — instantly

When your flow is arranged, our validation tool checks for missing connections or gaps. Then with a click on “Test” you simulate conversations. Ready? Hit “Deploy” and your web assistant goes live—all without touching code or waiting for developer support.

💡 Entire journey, one workspace

This screenshot shows everything at once: triggers, logic decision points, content modules, and test/deploy actions — all in a single, clean interface.
 
How easy & safe it is
  • Launch in under 10 minutes – no technical setup required. 

  • Complete autonomy: Make changes or update responses anytime. 

  • Growth-ready architecture: Reuse modular components and snap on new features. 

  • Full control: Maintain your brand’s tone and logic end-to-end


Ready to skip the dev queue and get building? Book a demo with us. 

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Check out the future of Digital Humans today!

LLM Agents are the new back office

LLM Agents are the new back office

When we think “robot,” we still picture something vaguely human — a face, maybe a voice interface. But the real change makers of 2025 don’t wave, blink, or walk. They live in the backend — invisible, tireless, and increasingly essential.

It’s been over a century since Josef & Karel Čapek gave the world the word robot. Back then, it meant artificial labor. Now, it finally means business. LLM agents aren’t toys, chatbots, or gimmicks — they’re quietly becoming the backbone of digital operations. 

They don’t just answer FAQs. They do the work. Reading documents, cross-checking data, updating systems, flagging edge cases — all the stuff that normally lives in the dusty corners of HR, finance, and compliance queues. And they do it without breaking, forgetting, or waiting for Monday.

The difference is architectural. Traditional automation is duct-taped RPA flows and brittle scripts that collapse at the first UI tweak. LLM agents, on the other hand, are modular, self-aware (in a systems sense), and capable of handling ambiguity. You give them the “what,” they figure out the “how.”

We’re seeing it happen now. Gartner estimates the intelligent automation market will hit $51 billion by 2026 — and it’s LLMs, not legacy bots, leading that charge. At Born Digital, we’re watching clients tear out sprawling automation stacks and replace them with a few well-trained agents. Less overhead, more output.

We’ve already deployed our first internal agent. It acts as first-line server support: logs in, runs diagnostics, restarts services when needed, and sends an email to human ops if it hits a wall. Not flashy — but it works. And it’s already saved us more time than I’d like to admit.

Scaling this model is where it gets exciting. You don’t hire a team. You don’t build a new department. You just spin up more agents. They know the rules. They follow policy. They never get tired or lose the thread.
This is the future we’re building at Born Digital — not more people, not more tools, but intelligent infrastructure that scales like code.

So yes, Čapek’s robots have finally arrived. You just won’t see them walking around. They’re deep in the stack — reading logs, parsing invoices, fixing problems before you even know they’re there.

And that’s exactly where we want them.

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Experience the power of Enterprise LLM by booking a custom demo today!

Build bots like a boss: Why our Digital Studio is a game-changer

Build bots like a boss: Why our Digital Studio is a game-changer

Building conversational bots shouldn’t feel like coding a spaceship. And yet, in most platforms, even changing a single word in your voicebot means calling in a dev team, submitting a ticket, and waiting like it’s 2003.

Born Digital Studio changes all that. It’s your no-code, all-in-one launchpad for building voicebots, chatbots, and full campaigns — without bottlenecks, backlogs, or burning time. Whether you’re launching outbound calls, updating your product info, or fine-tuning support chat flows, you’re doing it all in one place — and doing it fast.

Born Digital Studio brings together the flexibility of WordPress, the modularity of LEGO, and the speed of automation in one intuitive platform. It puts you in full control of your conversational experiences — no devs needed. Build and update flows with a drag-and-drop editor, tweak your knowledge base in seconds, and manage campaign logic just like you’d adjust a calendar. Whether you’re swapping out a product doc or updating a message, changes happen in real time — without the back-and-forth. Voice, chat, web — it’s all connected, all in one place. And with a built-in campaign console, you decide who gets what, when, and how — no third-party tools, no bottlenecks.

Testing bots should feel like editing slides — quick, visual, and forgiving. Our real-time testing environment lets you try out changes instantly. Click, preview, adjust, repeat — all inside the Studio.

And before anything goes live, our Red Flag system checks for logic errors, missing connections, or issues that might break the experience. If something’s wrong, the bot simply won’t launch. You get safety without slowdown.

Want to get nerdy? We’ve got you. Debug Mode reveals backend logic, data bindings, and connection statuses — so your tech team can dig as deep as they want.

Born Digital Studio also helps you run your bot ecosystem like a pro. That includes:

  • Built-in analytics to monitor performance and spot trends

  • Role and permission management so different team members get the access they need

  • Modular architecture so you can build bots like stacking bricks.

Whether you’re a marketer tweaking messaging, a product owner running campaigns, or a technical lead checking integrations — everyone can work in the same space without stepping on each other’s flows.

TL;DR: real power, no coding, all yours

Born Digital Studio gives you everything you need to design, test, deploy, and manage conversational AI — without writing code and without relying on outside teams for every little change.

It’s flexible, fast, and kind of LEGO fun.

Say goodbye to dev tickets and hello to DIY bot brilliance. Born Digital Studio is your new no-code playground for crafting, testing, and running chatbots and voicebots — without writing a single line of code. Update logic, tweak flows, and manage knowledge bases like it’s your second language. With real-time testing, built-in analytics, smart logic checks, and role-based access, it’s everything you need to go live fast.

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Experience the power of Enterprise LLM by booking a custom demo today!

Hidden ROI of Email Processing Automation in Small and Medium-Sized Businesses 

Email Automation - Unlock Potential of AI Agents

Email remains the backbone of business communication, yet its potential for automation is often overlooked.

For SMBs, handling emails manually is not just time-consuming—it’s costly, inefficient, and prone to delays. With the right AI-powered automation, businesses can transform email processing from a daily struggle into a streamlined, high-impact workflow. Here’s why manual email management is holding companies back and how AI can change the game:  

  • Slow Response Times – Customers expect fast replies, yet the average response time is 12 hours—far from the 15-minute window 90% of customers want. Delays frustrate customers and hurt your reputation. 
  • Wasted Time on Repetitive Issues – Support teams spend hours answering the same questions instead of focusing on complex problems. This drains productivity and leads to burnout. 
  • Missed Emails & Lost Requests – High email volumes make it easy for important messages to slip through the cracks, causing missed opportunities and unhappy customers. 
  • Inefficient Sorting & Categorization – Manually organizing emails takes valuable time—35 seconds per email adds up fast, slowing down support teams and increasing errors. 
  • No Insights for Improvement – Without automation, businesses lack data on email trends and customer needs, making it harder to optimize workflows and enhance service quality. 

AI Agents as a lever for your business

Misrouted emails and slow responses can hurt both efficiency and customer experience. AI-powered smart routing instantly analyzes each email’s topic, urgency, and intent—ensuring it reaches the right team without delay. At the same time, automated categorization provides valuable insights into email trends, helping businesses identify common issues, optimize workflows, and improve service quality. The result? Faster responses, fewer lost emails, and a more data-driven approach to customer communication.

AI agents craft accurate, context-aware responses that feel natural and personalized—no generic templates or robotic replies. By analyzing the email’s intent and past interactions, they ensure each response is relevant and aligned with the customer’s needs. This not only speeds up response times but also maintains a professional, human-like touch, enhancing customer satisfaction without overloading support teams.

AI pulls key details from emails—like order numbers, customer inquiries, or service requests—and instantly triggers actions in CRMs, ticketing systems, or other business tools. It can generate support tickets, update order statuses, schedule follow-ups, or even execute full back-office workflows like processing refunds or preparing shipments—all without manual input.

Missed emails and delayed responses can frustrate customers, erode trust, and even drive them to competitors. Inconsistent follow-ups lead to unresolved issues, lost sales, and a damaged reputation. By ensuring every email is processed accurately and on time, automation eliminates miscommunication, overlooked requests, and costly mistakes. Customers get faster, more reliable service, boosting satisfaction and loyalty while freeing teams from repetitive tasks.

As businesses grow, so does the volume of customer emails—but scaling a support team to match demand isn’t always feasible. AI automation allows SMBs to handle increasing email traffic effortlessly by sorting, categorizing, and responding to messages in real time. Instead of hiring more staff to keep up, companies can rely on AI to manage routine inquiries, escalate urgent issues, and streamline workflows. This not only reduces operational costs but also ensures faster, more consistent service, keeping customers happy without overloading teams.

Summary

AI is turning email from a manual burden into a competitive advantage—faster responses, fewer errors, and big efficiency gains. With automation cutting workloads by up to 40% and delivering 300%+ ROI, it’s a smart move for any business looking to scale. Ready to see the impact for yourself? Book a meeting with us and explore your automation potential today. 

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Experience the power of Enterprise LLM by booking a custom demo today!

What’s an AI Agent? Let’s Break It Down 

What’s an AI Agent? Let’s Break It Down

AI outbound voice bots for debt collection

AI Agents Are Changing the Game

AI Agents are way more than just chatbots. They’re smart, automated systems powered by AI that can actually understand, act, and improve workflows—handling tasks humans would normally do, but faster and with zero burnout. Whether it’s chat, voice, email, or backend processes, AI Agents are shaking up the way businesses work.

If you’ve ever used a chatbot on a website, talked to a virtual assistant, or had an email automatically sorted before you even saw it—that’s an AI Agent doing its thing. But they go way deeper than that.

What Can AI Agents Actually Do?

They don’t just chat—they automate, analyze, and optimize. Here’s how businesses are using AI Agents today:

 

  • Instantly respond to customer inquiries 24/7.
  • Automate sales and support without losing the human touch.
  • Work across multiple platforms (web, social, phone, email).

  • Handle emails, schedule meetings, and process orders automatically.
  • Free up employees from repetitive tasks.
  • Seamlessly connect with your CRM, ERP, or internal tools.
  • Analyze customer behavior and predict what they’ll need next.
  • Detect inefficiencies and suggest better ways to work.
  • Provide insights that help leaders make smarter decisions, faster.

Why Businesses Are Betting Big on AI Agents

Companies that get AI Agents right see lower costs, faster workflows, and happier customers. Here’s why:

🚀 Cuts Costs – Less manual work = fewer resources needed.
Boosts Efficiency – No more slow, repetitive tasks.
📈 Scales Easily – AI Agents handle high demand without breaking a sweat.
💡 Delivers Insights – Understand customers and processes better than ever.

The Common AI Agent Myths (And Why They’re Wrong)

People worry about AI Agents replacing jobs, messing up customer interactions, or being too complex to implement. Truth is, modern AI Agents—especially the ones we build at Born Digital—are:

🔒 Secure & Compliant – We take privacy and security seriously.
🎯 Smart & Context-Aware – AI Agents understand conversations, not just keywords.
🔗 Easy to Integrate – They fit right into your existing tools and systems.

The Future of AI Agents & Why You Should Care

AI Agents are not just a trend—they’re the future of automation. Businesses that jump in early will have the edge in efficiency, customer engagement, and innovation.

Want to See AI Agents in Action?

Let’s chat about how AI Agents can fit into your business. Born Digital builds AI that works, automates, and grows with you.

👉 Reach out today and let’s make automation work for you.

Get in touch

Experience the power of Enterprise LLM by booking a custom demo today!

Digital Workforce: 5 Signs Why Your Business Needs It Now​

Digital Workforce: 5 Signs Why Your Business Needs It Now

Digital Workforce: 5 Signs Why Your Business Needs It Now​

If you are wondering whether your business needs a digital workforce, here are five signs that may indicate it’s time to take this step:

If you notice that certain tasks take longer than they should or processes seem inefficient, it may be a sign that your workforce needs modernization and the introduction of digital tools to streamline and speed up workflows.

If your company lacks people with knowledge of digital technologies, such as data analysis, digital marketing, or IT support, it may hinder your growth and competitiveness.

If you notice that customers prefer online interactions and services, and your business isn’t responding to these changes, it may mean you need a digital workforce focused on online marketing, e-commerce, and customer support.

If competitors are investing in digital technologies and innovative approaches that improve their services and customer experience, it’s important to ensure you don’t fall behind. A digital workforce can help your business keep up with the competition.

If your company isn’t using data to make informed decisions and optimize processes, it may mean you need experts who understand data analysis and can implement data-driven strategies.

If your business is experiencing any of these signs, it may be time to consider investing in a digital workforce and technologies that will support your future. Entrust yourself to us!

 

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Experience the power of Enterprise LLM by booking a custom demo today!

Surprising Truth: Your Customers May Prefer Talking to AI Over Humans by 2026

Surprising Truth: Your Customers May Prefer Talking to AI Over Humans by 2026

Imagine needing help at odd hours, only to be met with endless wait times or limited support options. AI assistants are changing the game, offering instant, personalized service 24/7. This shift isn’t just a trend—it’s rapidly becoming the norm.
With AI, you get instant self-service that feels seamless. AI-powered systems can flexibly handle conversations because they’re built using advanced conversational AI and generative AI technologies. These cutting-edge tools enable AI to understand complex queries, adapt dynamically to the flow of conversation, and even generate personalized, context-aware responses. The result? A truly intelligent, human-like interaction that feels tailored to your needs.

 

The Benefits Go Beyond Speed

While instant support is a clear win, the advantages of AI in customer service extend far beyond faster replies. By integrating advanced AI systems into customer support operations, businesses can achieve tangible improvements across key performance metrics:

  • Consistent and Reliable Service: AI eliminates variability, delivering uniform high-quality interactions that enhance customer satisfaction scores (CSAT) and foster trust in your brand.
  • Faster Response Time: With near-instant response capabilities, AI significantly reduces average handling time (AHT), ensuring customers get the answers they need without delay.
  • Advanced Problem-Solving Capabilities: AI, powered by vast datasets and generative technology, resolves complex inquiries effectively, reducing first-call resolution (FCR) times and boosting operational efficiency.
  • Improved Customer Experience: AI-driven personalization improves Net Promoter Scores (NPS) by tailoring responses to individual needs and preferences, creating a more engaging and satisfying experience.
  • Cost-Effectiveness: Automating routine inquiries allows support teams to focus on more strategic or high-value tasks, reducing overall operational costs while maintaining high-quality service.

Outdated Support Methods Are Holding You Back

Traditional customer support methods come with a host of issues:

  • Long hold times.
  • Limited hours of operation.
  • Inconsistent service quality.
  • Frustration from repeating yourself to multiple agents.

AI eliminates these common problems, offering a smoother, frustration-free interaction.

AI Is Already a Familiar Face

From quickly troubleshooting technical issues to updating your flight details or blocking and unblocking a card, chances are you’ve already interacted with an AI assistant —and experienced its convenience. With traditional support often taking hours to respond, AI’s instant & personalized resolutions are setting the gold standard for meeting modern customer expectations.

Final Thoughts: Don’t Get Left Behind

The shift to AI isn’t slowing down. By 2026, most customers will prefer talking to AI over humans for their speed, efficiency, and advanced problem-solving capabilities. If you’re not embracing this change, you risk falling behind in a world that values instant, reliable support.

Stay ahead of the curve—AI is here to stay.

 

Get in touch

Experience the power of Enterprise LLM by booking a custom demo today!

Digital Workers: Transforming Automation with Human Touch and Cognitive Abilities

Digital Workers: Transforming Automation with Human Touch and Cognitive Abilities

Digital workers explained

Table of contents

At Born Digital, we’re dedicated to helping businesses transform operations and elevate customer experience through our advanced digital worker solution. Our digital workers fully automate entire workflows, taking over repetitive, routine processes so that human employees can focus on more complex, creative, and strategic work. With human-like avatars, cognitive abilities, and powerful analytics, digital workers not only simulate human interactions but also streamline workflows and boost efficiency across diverse applications. Working alongside human teams or autonomously, digital workers increase productivity, reduce costs, and create exceptional customer engagement.

The Role of Digital Workers: Full Workflow Automation for Enhanced Efficiency

Born Digital’s digital workers go beyond automating simple tasks—they are designed to fully automate entire workflows, allowing businesses to hand over full processes rather than just individual steps. From handling customer inquiries to data processing and complex back-office operations, digital workers streamline end-to-end workflows, transforming operations on a significant scale.

By taking over these workflows, digital workers improve not only the speed but also the accuracy and consistency of processes, reducing human error and enhancing quality. This capability to fully automate workflows makes our digital workers indispensable assets for any organization aiming to optimize productivity and quality.

Digital Workers with the "Human Touch"

A key feature of Born Digital’s solution is that our digital workers appear as avatars with a human-like appearance, bringing a “Human Touch” to digital interactions. This lifelike presence makes customer interactions more engaging, especially in roles requiring empathy and personal connection. Our digital workers are built around three core pillars:

Appearance: Available as full-body or half-body avatars on various devices, our digital workers engage customers with a familiar, human appearance. This realistic visual experience builds trust and connection, enhancing customer engagement across multiple sectors.

Ability: Our digital workers go beyond appearance—they think and act like humans, equipped with cognitive abilities that allow them to analyze text, interpret images, process documents, and execute full back-office tasks. This means that our digital workers don’t just complete tasks—they can take on entire workflows, handling requests and completing processes efficiently and accurately.

Analytics: Equipped with powerful analytics, our digital workers provide insights into customer experience, sentiment, and operational efficiency. This data-driven feedback loop allows businesses to continuously improve their digital workforce, tailoring interactions to better meet customer expectations and business goals.

Developing Digital Workers: Two Approaches to Realism and Flexibility

At Born Digital, we offer two development approaches for creating digital workers, giving businesses the choice between enhanced realism or greater flexibility to meet their specific needs:

  • These digital workers are based on recorded human videos, enhanced by AI to produce realistic human movements and expressions.

  • Ideal for roles where visual realism is essential, actor-based AI digital workers provide an authentic human experience.

  • This approach is less flexible, as it relies on pre-existing video content, making it best suited for specialized use cases requiring a high level of human likeness.

  • Fully AI-generated digital workers are created entirely through AI, making them highly flexible, fast, and cost-effective to deploy.
  • Easily customizable, they are perfect for businesses needing rapid, scalable deployment across different roles.
  • While slightly less realistic than actor-based digital workers, they are ideal for companies looking for adaptable, scalable digital workforce solutions, capable of automating complex workflows across various areas.

Our digital workers are available as half-body or full-body avatars, and we offer on-premise solutions for businesses that require direct control over their digital workforce.

Benefits of Digital Workers Across Industries

Digital workers are reshaping nearly every industry. Born Digital’s solution offers transformative benefits critical to today’s businesses:

End-to-End Automation of Workflows: Our digital workers can fully automate complex workflows, taking over entire processes from start to finish. This capability frees human teams from repetitive tasks and allows businesses to improve efficiency, accuracy, and output quality.

Enhanced Customer Experience: With 24/7 availability, our digital workers provide responsive, personalized service, meeting customer needs effectively while maintaining a human-like interaction.

Operational Efficiency: By automating entire workflows, digital workers enhance speed, reduce error, and ensure consistency across processes, lowering the need for manual oversight.

Data-Driven Decision Making: Our digital workers gather valuable insights into customer interactions, operational efficiency, and areas for improvement, allowing businesses to make data-driven adjustments over time.

Scalability: Digital workers can be scaled rapidly, allowing businesses to expand operations without proportionally increasing costs.

New Generation of Human Work Automation

At Born Digital, we believe that digital workers represent the future of work. By fully automating workflows, enhancing customer engagement, and providing actionable insights, our digital worker solution empowers companies to operate with unparalleled efficiency and agility. With human-like avatars and cognitive abilities, our digital workers bridge the gap between operational excellence and meaningful customer interaction.

Born Digital is proud to lead the way in digital worker solutions, shaping the future of business and creating new possibilities for organizations everywhere. By adopting digital workers, businesses can do more than improve productivity and reduce costs—they can also empower their human workforce to focus on tasks that drive creativity, innovation, and growth.

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Start creating a digital human for your company today!

RAG Conversational AI: Easily explained 

RAG Conversational AI: Easily Explained

RAG AI

What is Retrieval Augmented Generation (RAG)?

Retrieval-Augmented Generation (RAG) is a cutting-edge AI technique that strengthens the capabilities of large language models (LLMs) by integrating real-time data from external knowledge sources. While LLMs are powerful in generating content based on pre-existing patterns, they may fall short when deeper, more specific information is needed. RAG solves this by retrieving relevant data before responding, ensuring outputs are accurate, timely, and tailored to particular needs.

For conversational AI this means delivering faster, more informed, and reliable responses, significantly improving the quality of customer interactions.

How does RAG work?

Retrieval-Augmented Generation (RAG) improves conversational AI by pulling in up-to-date information from external sources, like databases or websites, before generating a response. When a user asks a question, RAG first searches for the most relevant data, such as company policies or real-time updates. It then combines this new information with the AI’s existing knowledge to create a more accurate and helpful answer. This process ensures that responses are both current and tailored to the user’s specific needs, making the AI more reliable and effective.

Key Benefits of RAG in conversational AI:

  • RAG helps AI generate responses that are not only correct but also relevant to the specific question by pulling in real-time information, reducing errors or outdated responses.

  • By using RAG, the AI incorporates the most recent and specific data, which makes the conversation more personalized and directly relevant to the user’s exact question or situation.
  • With more accurate and timely responses, customers experience less frustration and are more likely to feel satisfied with the support provided, enhancing overall customer experience.
  • RAG uses external sources that are regularly refreshed, allowing the AI to give answers based on the latest available information, even beyond what it was originally trained on.
  • RAG helps streamline customer interactions by delivering the right information quickly, which reduces the time customers spend waiting for a resolution and makes conversations more efficient.
  • Whether it’s answering technical questions or handling customer inquiries, RAG adapts by retrieving the right data for any situation, making it flexible for businesses with varying customer service needs.
  • By extending the capabilities of existing AI models through retrieval rather than expensive retraining or developing new models, RAG offers a cost-effective way to maintain high-quality, relevant customer interactions. 

Real-world Applications of RAG:

Customer Support

RAG powered digital assistants (chatbots and voicebots) in customer service provide instant, accurate responses by retrieving information from knowledge bases and FAQs, resolving issues without the need for human agents.

E-commerce

RAG enables digital assistants on e-commerce platforms to pull product information, user reviews, and availability in real time, helping customers find the right products quickly based on their preferences and inquiries.

Banking & Financial Services

In banking or financial services, RAG can help digital assistants to provide real-time account information, transaction details, or investment insights, allowing customers to get the information they need instantly. 

 

Travel Assistance

Digital assistants in the travel industry can utilize RAG to provide travelers with up-to-date flight information, hotel availability, and local attractions, enhancing the user experience with timely and relevant details.

Healthcare

In healthcare, RAG can assist virtual health assistants by retrieving up-to-date medical information, patient records, and guidelines, allowing for more accurate patient support and triage recommendations.

Summary

Retrieval-Augmented Generation (RAG) represents a significant advancement in conversational AI, enhancing the accuracy and relevance of responses by integrating real-time data from external sources. By improving how AI interacts with users, RAG delivers faster, more informed, and personalized support across various industries, including customer service, e-commerce, banking, travel, and healthcare. With its ability to maintain up-to-date information and provide scalable, cost-effective solutions, RAG is transforming the landscape of conversational AI, ensuring that businesses can meet the evolving needs of their customers efficiently. You can learn more about the fundamentals of RAG AI in another article.

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Experience the power of Enterprise LLM by booking a custom demo today!

Developing Digital Humans: Top 5 Challenges When Crafting the Right Use Case

Developing Digital Humans: Top 5 Challenges When Crafting the Right Use Case

Table of contents

Before diving into the specific use cases, it’s important to note that our digital human solutions can be implemented both online—on websites, apps, or other digital platforms—and offline in physical environments, such as kiosks or customer service terminals. Whether your goal is to enhance virtual interactions or optimize in-person processes, our technology adapts seamlessly to any setting.

Digital humans are transforming business interactions and processes, but to get the most out of them, it’s crucial to define your use case from the start. Depending on your goals—whether it’s customer engagement, workflow automation, or offering a lifelike avatar—the challenges you’ll face will differ. Let’s explore the top five challenges businesses face when developing digital humans and how these challenges vary based on your goals.

1. I Want a Digital Human for My Website Interactions

If your goal is to create a digital human for customer engagement on your website, the primary challenge is crafting an avatar that reflects your brand and connects with your target audience.

Tailored Persona: Do you want your digital human to be male or female, young or mature, formal or casual? Creating the right persona is essential for connecting with your audience. If your CEO or another key figure within your company is widely recognized, you might choose to model the digital human after them for added familiarity and impact.

Automatic Multilingual Solution: One of the major benefits of our technology is the built-in multilingual capability. Once the digital human greets a visitor, it can automatically switch to the language of your audience, ensuring seamless interactions in any region without requiring your website to support multiple languages.

Information Accuracy: To deliver top-tier customer guidance, ensure your digital human has access to up-to-date and accurate content. As long as your knowledge base or website content is current, the digital human will easily guide users through services and provide them with relevant information. 

2. I Want a Digital Human With a Face That Can Operate Workflows

If you’re looking to create a digital human capable of not just chatting but also completing tasks like processing orders or managing accounts, the challenge here involves integrating workflows.

Efficient Workflow Execution: While enabling a digital human to handle workflows requires some setup, our solution makes it simple to connect with your existing systems. Whether it’s resetting passwords, updating delivery details, or even completing purchases, our digital humans can manage complex operations smoothly. There’s no need for an overly complex backend—our solution scales easily to your business needs. Find more about specific digital human abilities in our guide.

3. I Need a Digital Human With a Realistic, Specific Appearance

For businesses seeking the highest level of realism, creating a digital human that mirrors the appearance and behavior of a real person is a compelling option—whether for websites, apps, or other platforms.

Realism Without the Complexity: Want to capture the natural movements and expressions of a real person? Our technology makes it simple. With just video footage, we can create an “Actor AI Avatar” that replicates your chosen person’s unique traits, providing lifelike interactions. While this approach requires more time from your side (choosing and recording the actor, etc.), the process itself is easy and straightforward, and the results are unmatched in quality. This type of digital human can be especially valuable on websites that aim to provide high-end, premium interactions, setting your brand apart.

4. I Don’t Need the Face, I Just Want to Automate Processes and Save Time

If you’re not focused on creating a human-like appearance, and instead want to automate processes and optimize efficiency, our digital humans can handle this without needing a visible avatar.

Invisible Process Automation: Our technology allows you to create an invisible digital persona that works behind the scenes. It can automate workflows like updating databases, sending emails, or even tracking complex patterns such as traits of cyber crimes. This digital human doesn’t need to be customer-facing but can power your internal processes, reducing the time your employees spend on repetitive tasks. With its human-like precision, this solution can save both time and resources, driving business efficiency.

5. I’m Not Sure What the Best Solution Is for My Business

It’s completely normal to feel uncertain about which digital human solution fits your business. With the rapid adoption of this technology, you may still be exploring how it could add value.

We’re Here to Help You Decide: If you’re unsure where to start, our team is ready to guide you through the decision-making process. Rather than leaving you to consult a generic digital human guide, we offer personalized support tailored to your unique needs. We’re continually exploring new use cases and can offer expert advice to help you determine the best solution for your business. Feel free to schedule a non-binding meeting, and we’ll work together to find the right fit.

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Let’s find the right digital human for you!

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